Payment Policy
Credit or Debit Card details are required to secure all bookings.
The booking total will be charged to your Credit or Debit card on confirmation.
Rates
Rates shown on booking calendar are for 2 guests.
Adults and children 1 year and over are an additional $35 p/n.
No charge for Infants under 1 year.
Minimum stays
Specific minimum stay requirements for re???????levant dates are shown on the booking calendar.
Hover over the date to view.
Public Holiday and Festival weekends = 2/3 nights min stay.
Christmas / New Year = 3/6 nights min stay.
We are not able to accept bookings with a check-in or check-out date of 25, 26,31 December or 1,2 January.
Arrivals and Departures
Reception is attended for Check In from 2 pm - 6 pm.
Check In outside these hours is by prior arrangement only.
Please contact us in advance if you need to arrange a later check in time
Check Out is by 10 am.?
Pets
Pets are not permitted - sorry no exceptions.
Visitors
Accommodation and Facilities at Beachfront Resort are for the use of registered guests only. Guests are welcome to have one or two occasional visitors during the day at the discretion of management. Please ask us first. Parties or gatherings including non-registered guests are not permitted. ?Un-authorised visitors may be asked to leave. Resort Facilities; Beach Bar, BBQ, Spa Pool, Kayaks, Sun Loungers etc are not available for use by guests' visitors. Unregistered guests are not permitted to stay over overnight. All visitors are required to leave by 10pm.
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?Beachfront Resort is a Smoke-Free, Vape-Free property?
Smoking and/or Vaping is not permitted anywhere on the premises, indoors or outdoors
?Cancellation Policies for direct bookings
Cancellation Policy: for bookings between 01 May - 30 September
(excluding holiday weekends)
Cancellation within;
• 14 days of arrival date: 50% forfeit of the total booking price.
• 7 days of arrival date: 100% forfeit of the total booking price.
Cancellation Policy for Periods of Peak Demand:
i.e. for bookings between 01 October - 30 April, Easter,
Whitianga Oceans? Festival Sept, and King's Birthday Weekend.
Cancellation within;
• 30 days of arrival date: 50% forfeit of the total booking price.
• 14 days of arrival date: 100% forfeit of the total booking price.
Cancellation Policy for Group Bookings (3 or more units)
Cancellation within;
• 2 calendar months of arrival date: 50.00% forfeit of total booking price
• 1 calendar month of arrival date: 100.00% forfeit of total booking price
All Cancellations must be received in writing.
All Cancellations may incur an administration charge of NZ$30
AT ALL TIMES Guests who do not cancel their booking,
but do not arrive, will be charged 100% of total booking cost.
All Bookings are non-transferable.
We recommend Travel Insurance.
Non-Refundable Bookings
Bookings made via 3rd party OTA sites or with discount coupons may be non-refundable.
This will be clearly stated on the booking confirmation. Bookings amended inside the non-refundable period to new dates, if permitted, remain non-refundable.
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